What was the main reason why you chose JCV Shipping over other companies in the sector?

Speed, efficiency and security.

How would you describe your experience working with JCV Shipping in terms of professionalism and efficiency?

Quick responses, expert advice that provide peace of mind, personal and direct service, with kindness and great attention to detail.

What aspects would you highlight regarding the communication and support received from the JCV Shipping team during your collaboration?

Direct communication, and immediate response 24×7.

To what extent did JCV Shipping meet your expectations?

They exceeded them all. After years of working with different companies, we had become accustomed to the frequent lack of solutions and information. However, JCV excels in both aspects, surpassing expectations.

What added value or additional services offered by JCV Shipping do you think made the difference in your experience?

Of course, the true added value of their services comes from their outstanding team and sales representatives, who always provide us with top-priority attention.

How would you rate the personalised service received from JCV Shipping compared to other companies in the sector?

Unbeatable, sublime.

Were there any challenges during the shipping process and how were they managed by JCV Shipping?

On a Sunday, we had an urgent request to find a container, and within less than 24 hours, it was arranged for loading by the Monday. At first, it seemed impossible due to it being a non-working day and the short notice, but despite the refusals from others, Álvaro Vignau went above and beyond to find a solution. He managed to secure one the very next day! Against all odds, that was a turning point for us, and we placed our full trust in JCV.

Would you recommend JCV Shipping to other companies? Why? Without a doubt, and I do. Why? Because of all the solutions they have provided us, the ones they continue to offer, and the ones they will undoubtedly provide in the future.

Is there anything else you would like to add about your overall experience with JCV Shipping?

Well, I think I’ve said it all. At Siplan we consider JCV to be another arm of the company that provides added value, thanks to their excellent service.