TEAM
Our team of people was the key from the very start
In the era of unbridled digitisation and AI, we have remained committed to offering personalised, one-on-one support as a key differentiator. We believe that it is people, supported by technology, who can make the difficult easy, make a project viable despite the challenges, identify solutions that elude algorithms and, of course, have the empathy to understand what you need at any given moment.
Experience
Our accumulated experience enables us to foresee upcoming trends, and puts us in the best position to stay ahead of the market by creating solutions that offer our customers a competitive advantage.
Simplicity and accessibility
We have the ability to make the difficult easy by simplifying everyday tasks and providing your teams with practical and straightforward guides.
Transparency and communication
This has traditionally been an opaque industry, but our approach is transparent: our platform shows shipment information exactly as it is —if there’s a delay, if a ship is missed… And if we make a mistake, we take full responsibility for the outcome.
Honesty
If we see that an operation may cause any issues for the customer or if we believe we cannot meet their expectations, we prefer to be honest and not proceed with the operation, while offering assistance in any way we can.
Fast incident response
Not all situations can be foreseen.
Therefore, when setbacks arise, we focus on a quick and effective resolution, communicating clearly and keeping you informed at every step of the process, while diligently exploring all possible alternatives.
At JCV, we stand firm come hell or high water
Behind every great project, there is a great person; in our case, several. And they are not shielded behind the technology, but stand at the forefront, come hell or high water. We have a qualified, experienced and customer-oriented team across all areas, with the aim of providing you with the trust and credibility needed to navigate a profound change in your maritime logistics operations.
Join our crew
We need people to tackle the new challenges of maritime logistics. Will you join us?
